Bilingual (French and English) Customer Support Representatives

Offre d'emploi #4337

    • Employer: SureCall Contact Centers
    • Location: Calgary
    • Date de clôture: Mar 31, 2019

Do you want to earn a competitive wage while helping people in the high demand field of customer care?

Do you want to do meaningful work with flexible hours in a fun, energetic and dynamic environment?

If you have answered ‘yes’ to any of these questions, SureCall Contact Centers wants to hear from you!


We are seeking part time or full time Bilingual (French and English) Customer Support Representatives with exceptional written and oral communication skills to work as part of our dynamic, award-winning, people-powered team.

For students, flexible scheduling is available to accommodate your studies and we are especially looking for individuals who are available evenings, weekends and overnights.

In this role, you will be working with a dedicated team that focuses in the insurance industry for the purpose of roadside assistance. This role requires detail-oriented customer care, a sense of urgency and understanding when dealing customers in emergency situations.

What can you expect with SureCall?

We are constantly searching for remarkable, talented team members! At SureCall, we actively foster a culture that focuses on employee happiness, professional development and positivity. We call ourselves a people-powered organization because we empower our team members to excel and serve our clients according to “best-in-class", industry-leading standards.

Check us out at


What’s in it for you?

  • A positive and supportive work environment with like-minded team members
  • Competitive wages
  • Paid breaks
  • Paid training
  • Opportunities for career advancement
  • Incentive program
  • Benefits package for full-time employees
  • Two weeks vacation per year for full-time employees
  • 5 days flex time per year for full-time employees

Qualities we look for:

  • Open availability including early mornings, late evenings, weekends and overnight
  • Strong written and oral communication skills
  • Strong work ethic
  • Attention to detail
  • Working knowledge of computers and web-based platforms
  • A positive attitude and a willingness to learn

It is a condition of employment that successful candidates attend all orientation & training sessions without absence.


Don’t let this opportunity pass you by, apply today by following the link below and creating a Plum Profile. This is a required first step in our recruitment process. The PLUM assesses fit. Specifically, the fit of the candidate with the requirements of the role as well as the fit of the candidate with the organization.


We would love to have you join our team! We thank all applicants for their interest, but please know that we will only be contacting successful candidates.

Apply Now:

Deadline: We are actively recruiting now. March 31, 2019