Babillard d’emploi

  • Date de clôture: Mar 31, 2018

Call Center Sales / Service Agent

Offre d'emploi #1742

  • CanaDream (Calgary)

Job location:

Balzac, Alberta


Competitive wages

Start date:

April 2018 to October 2018

Working hour:

Depending on the business activities

Employment status:

Seasonal and permanent full-time and part-time opportunities

Reports to:

CanaDream Central Supervisor


Imagine working in the heart of the Canadian Rocky Mountains, one hour away from Banff, one of Alberta’s main tourist attractions. Envision yourself being a part of international and local guests’ holiday by interacting with them and providing them with exceptional service by creating unforgettable memories. That imagination can become a reality for you if you take the next step and come and work for CanaDream.  We invite our Guests to “Experience Canada at their own pace” and create memories to share with family and friends.

Our new state of the art facility is an inviting setting with spacious work spaces and we work hard and have fun at the same time. We also offer competitive wages, bonus, growth opportunities and comprehensive training.

Please visit our website for more information - and follow us on Facebook, Instagram, Twitter, YouTube and Flickr.

What we are looking for:

We are seeking enthusiastic and motivated Call Center/Sales Agents who are guest service ambassadors and eager to deliver Wow to our Guests, Customers and Co-workers every chance they get.  We are looking for candidates who think “We are happy to” first and are passionately accountable and resourceful at accomplishing tasks in a confident, humble and trustworthy way.

Job Description:

 You will be responsible for the following:

  • Helping Guests select the right RV for their trip, moving efficiently together to a successful booking
  • Creating and sending quotes using the CanaDream quoting application
  • Contacting Guests to thank them, solicit feedback, and/or invite them to be our Guest again
  • Confirming Guest reservations and process payments
  • Providing service and support to on-road Guests when needed
  • Promptly forwarding service inquires to our on-call technical staff
  • In our busiest months, you may also provide service to Guests (via phone, chat, or email), but most of your time will be spent helping guests book the right RV

Preferred Experience and Skills:

  • Ability to speak a second language is highly desirable; preference given to candidates who can speak German, French, Mandarin, Cantonese or Dutch
  • Excellent, proven customer or guest service and communication skills
  • Able to adjust your work schedule; increased Guest activity can require an adjustment in work schedules.
  • Able to work any day of the week
  • Positive attitude
  • Excellent problem-solving skills and strong attention to detail
  • Previous experience working in a hotel or tourism-related business is an asset
  • Valid driver’s license an asset

If you would enjoy working in a company that values integrity, truth, and ongoing self-improvement, we would love to hear from you.

Please submit your resume and cover letter to Racquel Daley at This position will remain open until a suitable candidate is found. We wish to thank all applicants for their interest and effort in applying for this position; however, only candidates selected for interviews will be contacted.